Privacy Policy

At infocostadelsol, operated by The Spotlight Agency BV, we are committed to safeguarding your privacy and the security of your personal data. This privacy policy explains what data we collect, why we collect it, and how we handle it. We act in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

1. Data Controller

infocostadelsol is a project owned and managed by:

Company Name: The Spotlight Agency BV
Address: Spoorweglaan 13 bus 0.2, 8793 Waregem, Belgium
VAT Number: BE1024.111.944
Email: hola@infocostadelsol.com
Website: www.infocostadelsol.com

The Spotlight Agency BV is the data controller in accordance with the GDPR.

2. Personal Data We Collect

We collect only the data you actively provide when using our services, including:

• First and last name
• Business name
• Email address
• Telephone number
• IBAN / bank account details (for SEPA direct debit)
• Business listing content (texts, images, links)
• IP address, browser type, and analytics data (via cookies)

3. Purposes of Processing

We process your personal data to:

• Create and manage your listing on the platform
• Issue invoices and process payments
• Provide customer service and onboarding
• Send important service-related communications
• Analyse usage to improve platform performance
• Promote listings through online advertising (see section 6)

4. Legal Basis for Processing

Data is processed on the following legal grounds:

• Contractual necessity (Art. 6(1)(b) GDPR)
• Legal obligation (accounting – Art. 6(1)(c))
• Legitimate interest (platform security, advertising – Art. 6(1)(f))
• Consent (e.g. newsletters or optional cookies – Art. 6(1)(a))

5. Sharing Data with Third Parties

We do not sell your data. We may share data only with:

• Technical service providers (hosting, mailing tools)
• Payment processors (for SEPA or invoicing)
• Advertising platforms (e.g. Google Ads, Meta) for visibility purposes
  All third-party providers are contractually bound by data processing agreements (DPAs).

6. Use of Content for Promotion and Advertising

infocostadelsol reserves the right to use components of your listing (such as business name, logo, text excerpts or images) in promotional content, including but not limited to:

• Sponsored advertisements on Google Ads or Meta platforms
• Example listings on the website
• Newsletters and brochures

This is done with the sole purpose of increasing your visibility as part of your subscription.
By using the platform and submitting a listing, you explicitly agree to this form of promotion.
No sensitive personal data will ever be included in advertising campaigns.

7. Retention Period

• Customer data: max. 5 years after last activity
• Billing and financial data: min. 7 years (legal requirement)
• Newsletter data: until you unsubscribe
• Analytics logs: max. 90 days (anonymised)

8. Cookies and Tracking

Our platform uses essential cookies and anonymised tracking (e.g. Google Analytics).
Advertising cookies will only be used if you grant explicit consent. See our Cookie Policy for full details.

9. Data Security

We take appropriate security measures, including:

• SSL encryption
• Secure servers and password protection
• Access control for staff
• Regular updates and vulnerability scans

10. Your Rights

Under GDPR, you have the right to:

• Access, correct, or delete your data
• Object to processing or request restriction
• Receive a copy of your data (data portability)
• Withdraw your consent at any time
• Lodge a complaint with the Belgian Data Protection Authority: www.gegevensbeschermingsautoriteit.be

Requests can be sent to: info@infocostadelsol.com – We will respond within 14 days.

11. Updates to This Policy

We may revise this privacy policy from time to time.
The latest version is always available at: www.infocostadelsol.com/privacy-policy